Noise levels are the number one customer complaint.
Noisy restaurants get negative reviews because clients deem it too loud and leave with strained voices, or they cannot carry on a conversation without yelling. The noise level can reach up to 90+ decibels in some establishments which is hazardous for staff who have been subjected to it all day long.
In some restaurants noise levels reach upward of 90+ decibels which can be hazardous to the staff’s hearing who are subjected to it for long periods of time.
What are the causes of noise in your dining area?
There are many factors that contribute to how noisy your restaurant it.
Your ventilation, heating and air conditioning systems are old, loud or in the wrong place. Changing to a high quality system and rerouting vents can be an expensive undertaking but might be necessary. If you are building out a new place, keep this in mind and spend a bit extra to ensure the quietest possible system.
Many restaurants are built with tough surfaces like hard tiles, concrete walls and glass window that reflect sound, causing it to bounce through your space and creating and echo chamber of noise. Try adding soft materials in your dining area to reduce the reverberations and absorb all those annoying echoes.
7 ways to create a more comfortable environment in your restaurant
The first step is to measure your current noise level
when the dining area is full. You will know what you’re working with and be able to measure the effectiveness of your sound dampening. Apps like Decibel X
and Noish Sound Level Meter
turn your phone into an effective noise measuring tool. You can also purchase specialty devices
that give you more accurate readings. Armed with this info, you can turn to the various ways to help dampen the sound.
2. Cover hard surfaces with soft ones such as carpets, rugs, and curtains. Try hanging up curtains and laying down carpeting in high traffic areas like entrances and exits. Place some plants near the entrance and aournd your restaurant – they can help absorb noise.
3. Invest in soundboards or baffling. By soundboards we’re not talking about those drabby grey soundproofing panels you see in recording studios. New companies have emerged with acoustic solutions for hospitality. They design stylish sound absorbing pieces that fit with your decor. Often your customers will think it’s just part of the design. With soundboards you can reduce the overall noise level by as much as 15db!
are just two of these companies that can help you with architectural sound treatments for your space.
4. Consider adding a speaker. An inconvenience many face is not having enough speakers to adequately cover their dining space. The result is they increase the music volume to fill the space.
Adding one or two extra speakers can help your restaurant sound nicer because the volume will ride at a lower level.
5. Lower your speakers. Ideally, your speakers should be placed 9-11 feet high on the walls or ceiling. Any higher you will need teo increase the volume and the sound will spatter all over the place adding to the noise in the room.
6. Ensure there is no noisy equipment like ice making machines in operation near where people are eating. You should also keep any loud equipment away from the area so that they don’t contribute to the room noise.
7. Reduce noise by making sure there is plenty of space between tables, chairs, bar stools, etc., so that people can hear themselves talk.
To make your clients feel completely at ease, you need to create a space that is comfortable and convenient. One of the most important things for a client’s comfort is their ability to hear themselves speak during conversations without having to strain or raise their voice. We recommend striving to lessen the general noise level down below 80db. Your staff and clients will love you for it and that’s sound management.